Privacy Policy

Last updated: 16 Nov 2025

Sapfir s.r.o. (“Sapfir”, “we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains what data we collect, how we use it, and your rights.

1. Who We Are

Sapfir s.r.o.
Lichnerová 48, Senec 903 01, Slovakia
Email: info@sapfir-sro.eu
Phone: +421 245 916 247

2. What Data We Collect

We only collect data necessary to respond to your inquiries and deliver our services:

Contact form data: name, email, company, phone, subject, inquiry type, message
Technical metadata: page URL, locale, timestamp (attached automatically)
Optional: any additional details you choose to provide

We do not intentionally collect special categories of personal data.

3. How We Use Your Data

We process the data to:

Respond to your consultation request within 24 hours.
Prepare proposals and clarify technical requirements.
Maintain internal records of inbound inquiries.
Improve the relevance and clarity of our communication.

4. Legal Basis

We rely on:

Your consent (submitted form) for initiating contact.
Legitimate interest to reply and maintain minimal records of inquiries.

5. How Long We Keep Data

Contact form submissions are retained up to 12 months unless you request earlier deletion. Aggregated, non-identifiable statistics may be kept longer.

We do not sell your data. Data is shared only with:

Email delivery processors (EmailJS) for transmitting the form contents.
Trusted infrastructure providers hosting this website. All processors are contractually bound to appropriate safeguards.

7. International Transfers

Where processors are outside the EEA, we rely on standard contractual clauses or equivalent safeguards.

8. Your Rights

You can request: access, correction, deletion, restriction, objection, or portability (where applicable). Email requests to info@sapfir-sro.eu. You also have the right to lodge a complaint with a supervisory authority in Slovakia (Úrad na ochranu osobných údajov SR).

9. Security Measures

We implement reasonable technical and organisational measures to protect data, including secure transmission (HTTPS) and restricted access.

10. Children

Our services are not directed to children under 16. We do not knowingly process their data.

11. Updates

We may update this policy. The “Last updated” date reflects the latest revision.

We strive to minimise cookie usage. Currently:

1. Essential Cookies

These enable core site functionality and language selection. They are strictly necessary.

2. Analytics / Tracking

No third‑party analytics cookies are set at this time. If introduced later, we will update this notice and request consent where required.

3. Managing Cookies

You can adjust cookie settings in your browser at any time (e.g. clearing, blocking, or restricting cookies). Blocking essential cookies may affect site functionality.

4. Changes

Any material changes to cookie usage will be reflected here.

5. Contact

For any privacy or cookie questions, email info@sapfir-sro.eu.

Privacy & Cookies